International Journal of Information Systems and Technology
type: channel
description: International Journal of Information Systems and Technology (IJOINT) is a double-blind peer-reviewed Open Access Journal published by Oneamrd.com International Journal of Information Systems and Technology (IJOINT) is an online platform that provides facilities for Students, Researchers, Multidisciplinary, Engineers, and Professionals to publish high-quality papers that have gone through a review process according to research principles. This journal publishes original research, surveys, and review papers on new developments in computer science and mobile media that relate to informatics, telecommunications, and electronics research from all over the world. IJOINT will be published quarterly in February, May, August, and November. We are working hard to promote our journal worldwide in various ways, we believe that our journal will act as a scientific platform for all researchers to publish their work online.
publisher: oneamrd (One a Mllions Dreams Corporation)
language: en
publication name: International Journal of Information Systems and Technology
issn: 3090-5672
copyright: https://creativecommons.org/licenses/by-sa/4.0/
items: Information System for Services for Making Cover Letters for Family Cards and Resident Identity Cards at the Ngenep Village Office
items: A Literature Review on User Interface and User Experience Design: Insights from Aesthetic, Emotional, and Adaptive UI Studies
items: Implementation of RFID Technology as an Innovative Solution for Payment Systems in Supermarkets
items: Analysis of Student User Satisfaction with the Learning Management System (LMS) at Gajayana University
items: Designing a Digital Library System Using the Zachman Framework: A Case Study at Gajayana University
items: Development Of E-Module Based On Autoplay Media Studio 8 For Basic Machining Course For Undergraduate Students Of Mechanical Engineering Education, State University Of Malang
items: Evaluation Of The Architecture Of The Information System Of Seblak Sibocah Kencur Sales In Malang City Based On The Zachman Framework
items: Enterprise Architecture Design For Creative Project Management Systems Kuy Studio Uses The Zachman Framework
items: Inventory System Design at Rajawali Motor Workshop Using Zachman Framework
items: ICT Based Business Management Concept by East African Youth
items: Applying TOGAF ADM for Developing an IT-Based Hedge Fund
items: Design of Service Information System at the Social Service of West Sulawesi Province
items: Penetration Testing System CERDAS With Brute Force Method
items: Design of BMT Al-HUDA UNS Savings Information System
items: Instagram Content Analysis for Effectiveness Information Delivery
items: Chat Bot News Analysis to Support Education Services Using Neural Network
items: Exploring IT Companies in Taiwan Through Budget and Expert Capability
items: TOGAF ADM Framework Design at Private Insurance Company PT Tugu Pratama
items: Design of Public Service Information System
items: Website Security Analysis Using Penetration Testing
items: Personal Computer Security Threats in Bengaluru India
items: Organization Strategies for Progressed Alter in African Money related Educate
items: Evaluation of Shopee Food Usability Using Usability Testing Methods and System Usability Scale

Information System for Services for Making Cover Letters for Family Cards and Resident Identity Cards at the Ngenep Village Office
type: item
description: This study aims to develop an information system for providing cover letters for Family Cards (KK) and Resident Identity Cards (KTP) at the Ngenep Village Office. The system development method uses the SDLC (System Development Life Cycle) approach with stages of planning, analysis, design, development, testing, implementation, and maintenance. The system was built using the PHP programming language and MySQL database. The results show that this system can facilitate the public in submitting cover letter applications online without having to come to the village office, and assist officers in data management and reporting. This system is expected to improve the efficiency of population administration services at the village level.
subject: Articles
  topic: section
subject: Information Systems
  topic: keywords
subject: Administrative Services
  topic: keywords
subject: Family Cards
  topic: keywords
subject: ID Cards
  topic: keywords
subject: Ngenep Village
  topic: keywords
subject: SDLC
  topic: keywords
creator: Fachrudin Pakaja
creator: Maulana Abdul Rahman
creator: HM Amir HM
creator: Muhammad Nasrullah
creator: Rizqiyatul Khoiriyah
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-11-30
publication date: 2025-11-30
starting page: 262
ending page: 272

A Literature Review on User Interface and User Experience Design: Insights from Aesthetic, Emotional, and Adaptive UI Studies
type: item
description: The rapid development of digital technology has made user interface (UI) and user experience (UX) design strategic elements in interactive system development. A number of previous studies have discussed UI/UX from various perspectives, ranging from visual aesthetics, emotional design approaches, to the application of adaptive interfaces and personalization on various digital platforms. However, studies that integrate these findings into a comprehensive literature review are still relatively limited. This study aims to examine and synthesize the results of research related to UI/UX design with an emphasis on aesthetic, emotional, and adaptive aspects based on five relevant scientific articles. The research method used is a literature review by analyzing the research objectives, methods applied, and main findings of each study. The results of the study show that visual aesthetic quality has a significant influence on initial perception and user satisfaction levels, while emotion-based design plays a role in increasing user engagement and interaction experience. In addition, the application of adaptive and personalized interfaces has been proven to increase the effectiveness and comfort of use in various application contexts. This study also identified that the user-centered design approach is the dominant framework in UI/UX development. Thus, the results of this literature review are expected to serve as a conceptual reference for researchers and practitioners in designing user interfaces that are more responsive, adaptive, and user-oriented.
subject: Articles
  topic: section
subject: User Interface
  topic: keywords
subject: User Experience
  topic: keywords
subject: Visual Aesthetics
  topic: keywords
subject: Emotional Design
  topic: keywords
subject: Adaptive Interface
  topic: keywords
creator: Ilham Zainuri
creator: Muhammad Hafiz Firmansyah
creator: Pandhu Adi Saputra
creator: Fachrudin Pakaja Fachrudin Pakaja
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-11-30
publication date: 2025-11-30
starting page: 252
ending page: 261

Implementation of RFID Technology as an Innovative Solution for Payment Systems in Supermarkets
type: item
description: This research focuses on the application of Radio Frequency Identification (RFID) technology as an innovative solution for the payment system at Islamic Boarding School. The current manual payment system causes several problems, such as excessively long queues, human error, and lack of parental supervision of financial transactions. The purpose of this research is to design and implement an RFID-based payment system to address these problems by increasing transaction speed, reducing errors, and improving operational efficiency. This system is designed to facilitate fast and accurate payments while minimizing human intervention. This research uses a System Development Life Cycle (SDLC) approach with a Waterfall model to ensure the system development process runs systematically and structured, from the design stage to implementation. The results show that the RFID-based payment system successfully increases transaction efficiency, reduces queues, and provides better financial monitoring for administrators and students. This system is also in line with the goal of modernizing Islamic boarding school operations, creating a more professional and enjoyable environment. This research highlights the benefits and challenges in implementing RFID technology in an academic environment, and provides recommendations for further development in the future.
subject: Articles
  topic: section
subject: RFID
  topic: keywords
subject: Payment System
  topic: keywords
subject: System Development Life Cycle
  topic: keywords
creator: Adi Fajaryanto
creator: Mohamad Vikar Dio Lopes Islami
creator: Munaji
creator: Rizal Arifin
creator: Mohammad Bhanu Setyawan
rights: Copyright (c) 2026 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-11-30
publication date: 2025-11-30
starting page: 242
ending page: 251

Analysis of Student User Satisfaction with the Learning Management System (LMS) at Gajayana University
type: item
description: The development of information technology has driven the transformation of learning through e-learning systems, one of which is the use of a Learning Management System (LMS). Gajayana University Malang has implemented a web-based LMS to support the online teaching and learning process. This study aims to analyze the level of user satisfaction—in this case students—with the use of the LMS using the DeLone and McLean Model approach. This model measures the success of an information system through six variables: system quality, information quality, service quality, impact of use, user satisfaction, and net benefits. This study used a quantitative approach by distributing questionnaires to 95 active students of Gajayana University Malang who have used the LMS. Data were analyzed using multiple linear regression through SPSS. The results showed that system quality, service quality, and impact of use significantly influenced user satisfaction, while information quality did not have a significant influence. Furthermore, user satisfaction was proven to have a positive effect on perceived net benefits
subject: Articles
  topic: section
subject: Information System Success
  topic: keywords
subject: , User Satisfaction
  topic: keywords
subject: LMS
  topic: keywords
subject: University Students
  topic: keywords
creator: Donda Anjelina Elu
creator: HM HM Amir
creator: Fachrudin Pakaja
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-08-07
publication date: 2025-08-07
starting page: 196
ending page: 208

Designing a Digital Library System Using the Zachman Framework: A Case Study at Gajayana University
type: item
description: Abstract- Digital libraries are one alternative to conventional libraries. This design offers digital-based library services. In its development, the digital library information system faces several challenges common in the context of user knowledge. This study aims to design an enterprise architecture for a digital library information system using the Zachman Framework as a systematic approach that accommodates various stakeholder perspectives. The method involves mapping six perspectives (from Planner to Subcontractor) against the six aspects of 5W+1H. The design results show that the Zachman approach can provide a comprehensive overview of the system's data structure, network, actors, operational time, and motivation in a structured and integrated manner. As a result, this design can be used as a reference for the development of digital library information systems in the future and improve operational effectiveness with other users. This design aims to increase transparency in the distribution of functional responsibilities so that users with interests can understand their roles more clearly in the digital library work system. In addition, the proposed system contributes to optimizing operational processes, reducing problems that previously occurred in conventional libraries, and enabling faster, more efficient, and integrated information and service management.
subject: Articles
  topic: section
subject: Digital Library
  topic: keywords
subject: Zachman Framework
  topic: keywords
subject: Enterprise Architecture
  topic: keywords
subject: Information System
  topic: keywords
creator: Muchamad Alfan A.P
creator: Arifin Bukhori
creator: Fachrudin Pakaja
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-08-31
publication date: 2025-08-31
starting page: 209
ending page: 224

Development Of E-Module Based On Autoplay Media Studio 8 For Basic Machining Course For Undergraduate Students Of Mechanical Engineering Education, State University Of Malang
type: item
description: In the current machining practicum, the teaching material module used for learning is not enough to facilitate the teaching and learning process about the machining process because the printed module which contains materials and pictures alone is not able to understand the machining practicum because the machining practicum requires direct observation from an educator's demonstration so that students better understand the process. To directly demonstrate the process to students requires more time and concentration, students are not necessarily able to understand it immediately. Sometimes students do not concentrate or forget and in order to better understand them, they need media assistance that can display material in the form of text, images, demonstrations in the form of audio and visual so that they can be studied independently and are easy to understand. Therefore, in order to make it easier for the delivery of material and demonstrations, interactive learning media in the form of electronic modules are needed that can be given to students to help facilitate the delivery of material or direct demonstrations in the form of text, images, audio and visuals to overcome them. Automedia Studio 8 was chosen as the media in the development of e-modules because it has many advantages in its use that do not need to install additional applications, as well as in the manufacture of products that can combine various types of files. The research and development that has been carried out has produced a product in the form of an e-module learning media for basic machining practicum based on Autoplay Media Studio 8 for undergraduate students of Mechanical Engineering Education, State University of Malang. The development of this learning media was developed using the ADDIE development model which consists of several stages, namely: 1) Analysis; 2) Design; 3) Development; 4) Implementation; 5) Evaluation. Validation was carried out on material experts, media experts and test sub…
subject: Articles
  topic: section
subject: Instructional Media,
  topic: keywords
subject: Electronic Module
  topic: keywords
subject: Basic Machining
  topic: keywords
creator: Muhammad Husin
creator: Hakkun Elmunsyah
creator: Widiyanti Widiyanti
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-08-31
publication date: 2025-08-31
starting page: 225
ending page: 241

Evaluation Of The Architecture Of The Information System Of Seblak Sibocah Kencur Sales In Malang City Based On The Zachman Framework
type: item
description: In the digital era, information system integration and structure are crucial needs for MSMES in increasing efficiency and competitiveness. Seblak SiBocah Kencur, a culinary business in Malang City, has utilized a simple sales information system but does not yet have a documented and standardized system architecture. This study aims to evaluate the sales information system architecture using the Zachman Framework approach to map the system as a whole based on six perspectives and six main focuses. The method used is Applied Research with Research and System Development (RSD) through interviews, observations, and system documentation. The results of the study show weaknesses in the documentation of business strategies and data integration, even though networks and applications are already available. The resulting recommendations are in the form of a redesign of the information system architecture that supports managerial decision making and operational efficiency. This study provides a practical contribution in the form of an initial blueprint of the information system architecture that can be developed as a basis for digitalizing business processes as a whole in culinary MSMES .
subject: Articles
  topic: section
subject: Enterprise Architecture, Zachman Framework, Sales Information System, Research and System Development, Applied Research, MSMES , Business Digitalization.
  topic: keywords
creator: Dorris Kurnia Tawana
creator: Bhisma Pamungkas
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-08-02
publication date: 2025-08-02
starting page: 165
ending page: 177

Enterprise Architecture Design For Creative Project Management Systems Kuy Studio Uses The Zachman Framework
type: item
description: Kuy Studio as a creative company faces challenges in managing complex and collaborative projects. The absence of a structured information system leads to suboptimal workflows, coordination, and supervision of projects. This research aims to design an enterprise architecture using the Zachman Framework to support a creative project management system that suits the needs of the organization. This approach accommodates all aspects of the organization from a business standpoint to technical implementation. The results of this research are in the form of an enterprise architecture blueprint that maps business processes, information, and IT infrastructure in an integrated manner. This design is expected to be the foundation for the development of effective and efficient systems in the future.
subject: Articles
  topic: section
subject: Enterprise Architecture
  topic: keywords
subject: Zachman Framework
  topic: keywords
subject: Project Management System
  topic: keywords
subject: Kuy Studio
  topic: keywords
creator: Fajar Mahayoga
creator: Indah Rahmayani
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-08-03
publication date: 2025-08-03
starting page: 178
ending page: 195

Inventory System Design at Rajawali Motor Workshop Using Zachman Framework
type: item
description: This research aims to design an inventory system at Rajawali Motor Workshop using the Zachman Framework as an enterprise architecture approach. This research uses qualitative methods with observation, interview, and documentation techniques. The results of the research are in the form of mapping system components based on six perspectives and six components in the Zachman Framework. Each perspective of the actors involved-such as the owner, warehouse admin, chief mechanic, mechanic, cashier, helper, and supplier-has a contribution in designing the system, starting from determining business needs, operational process flow, managing goods data, to distributing information between related parties. The implication of this design is to help the inventory process of goods such as oil, spare parts, and service equipment to be more systematic and integrated. This research is also the basis for implementing an information system that supports the business needs of the workshop.
subject: Articles
  topic: section
creator: Sulis Setyo Ningtyas
creator: Diah Nur Alif
creator: Fachrudin Pakaja
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-15
publication date: 2025-06-15
starting page: 147
ending page: 164

ICT Based Business Management Concept by East African Youth
type: item
description: The usage of information and communication technology among young people in the East African community varies, with some seeing it as a way to communicate with family and others seeing it as a diversion. Young people may use information and communication technology to start enterprises. Young professionals shouldn't just assume that they'll find employment elsewhere; instead, they should look into opportunities in small and medium-sized businesses. Young professionals in the East African community are unable to compete with one another because their perspective on conducting business via small and medium-sized enterprises is taken into consideration. The economies of these nations are at different levels, and they operate in different ways. The inspiration for this piece comes from the fact that the study examined young professionals in the East African community who are knowledgeable and communication technologies, and regrettably, they utilize them in a manner that does not allow small and medium-sized businesses that are successful. The primary objective of this research is to characterize information and communication technologies as an chance to purchase or sell products or services through medium- and small businesses. This study will offer a improved comprehension of the speaker, particularly among young professionals, to absorb knowledge and communicate it viewing technologies favorably as a chance to expand business through small and medium-sized businesses and to understand the method for marketing goods and controlling consumer behavior via their demands. young people in their careers by exchanging business ideas and forming connections with firms both domestically and abroad, one must acquire industry knowledge. knowledge transmitted through information and communication technology.
subject: Articles
  topic: section
subject: ICT Integration
  topic: keywords
subject: Marketing Strategy
  topic: keywords
subject: Young Generation
  topic: keywords
subject: Motivation
  topic: keywords
subject: Professionals
  topic: keywords
creator: Musafi Husaain
creator: Isabella Beluga
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-05-31
publication date: 2025-05-31
starting page: 127
ending page: 134

Applying TOGAF ADM for Developing an IT-Based Hedge Fund
type: item
description: This abstract describes the conceptual design of an enterprise architecture for a hedge fund. Sigma Investment Technologies faces operational challenges and the need for data-driven investment strategies alongside diversification into supporting services. The research objective is to design an enterprise architecture (EA) for Sigma Investment Technologies using TOGAF. A qualitative method with a conceptual case study approach is employed, based on requirements analysis from the business owner and industry best practices. The application of TOGAF resulted in a conceptual enterprise architecture design. This design demonstrates TOGAF's capability to map business elements structurally, covering core processes (such as R&D strategy, live trading, market research, and HPC for simulation) and supporting business processes. This EA design is expected to support decision-making, coordination, efficiency, risk management, and new monetization. It is concluded that this EA design provides a conceptual foundation for system development for modern hybrid hedge funds and can serve as a reference for the financial services industry, with the actual benefits anticipated upon full implementation.
subject: Articles
  topic: section
subject: TOGAF
  topic: keywords
subject: Enterprise Architecture
  topic: keywords
subject: Hedge Fund
  topic: keywords
subject: Information Technology
  topic: keywords
subject: Quantitative Trading Strategy
  topic: keywords
creator: Muhammad Hilmy Haidar Fawwazie
creator: Firmansyah Putra Pradana
creator: Fachrudin Pakaja
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-15
publication date: 2025-06-15
starting page: 135
ending page: 146

Design of Service Information System at the Social Service of West Sulawesi Province
type: item
description: This research was developed to facilitate data processing and information dissemination. This study aims to determine the results of the design of a web-based service information system at the West Sulawesi provincial social service based on ISO 25010 quality standards. This study uses a prototype development model. The data collection technique uses interview techniques, questionnaires and documentation. The system testing uses ISO 25010 which focuses on testing functional suitability, reliability, portability and usability. The results of the system testing using the ISO 2010 standard are in the functional suitability test tested by system experts by filling out a questionnaire containing 114 questions related to the functions designed in the developed system, the functional suitability test value is in the good category; in the reliability test using the help of webserver stress tool 8 which consists of three types of tests, namely click test, time test and ramp test and it is stated that the information system developed has met the reliability aspect; in the portability test of the West Sulawesi provincial social service information system, it was carried out using broweserstack.com and it was stated that the information system developed has a high portability aspect; In the usability test, a questionnaire containing 25 questions was used with 30 respondents and the responses obtained from respondents were that the information system developed was in the very feasible category.
subject: Articles
  topic: section
subject: Information System Design
  topic: keywords
subject: Social Service Website
  topic: keywords
subject: Functional Suitability
  topic: keywords
subject: ISO 25010
  topic: keywords
creator: Karmila
creator: Zulhajji
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-05-31
publication date: 2025-05-31
starting page: 115
ending page: 126

Penetration Testing System CERDAS With Brute Force Method
type: item
description: Security of access rights is an important aspect so that there is no misuse by individuals seeking profit. The national cybersecurity operations center and the state cyber code agency recorded 88 million cyber-attacks in 2020. In an effort to prevent attacks on CERDAS, the author conducted a study by raising the problem "Can the security system used by CERDAS prevent brute force attacks and how is the brute force attack process carried out". The purpose of this study was to test the login page security system used by CERDAS. The method used was NIST 800-115. The results of the study showed that the login page security system used by CERDAS had a gap against brute force attacks with a success rate of up to 100%. Based on the results of the study, CERDAS must improve the login page security system as an effort to avoid brute force attacks that aim to harm the system.
subject: Articles
  topic: section
subject: Penetration Testing
  topic: keywords
subject: , Brute Force
  topic: keywords
subject: Access Security.
  topic: keywords
subject: System CERDAS
  topic: keywords
creator: Ronald Merlang
creator: Apri Siswanto
rights: Copyright (c) 2025 International Journal of Information Systems and Technology https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-05-31
publication date: 2025-05-31
starting page: 104
ending page: 114

Design of BMT Al-HUDA UNS Savings Information System
type: item
description: This study aims to design a BMT Savings Information System (Baitul Maal wat Tamwil) at Al-HUDA, Sebelas Maret State University (UNS) Surakarta to improve the efficiency of member fund management. This system is designed to facilitate the process of deposits, withdrawals, transaction recording, and real-time web-based financial reporting. The system development method uses the Waterfall approach, starting from needs analysis, design, implementation, to testing. The results of the study show that this system is able to reduce manual errors, speed up the transaction process, and improve BMT financial accountability. With this system, it is expected to support the digitalization of sharia financial services in the campus environment and provide convenience for members in managing savings.
subject: Articles
  topic: section
subject: Information System
  topic: keywords
subject: Savings
  topic: keywords
subject: BMT
  topic: keywords
subject: Al-HUDA
  topic: keywords
subject: Waterfall
  topic: keywords
creator: Eko Mudhi Handayani
creator: Ristu Saptono
creator: Respatiwulan Respatiwulan
rights: Copyright (c) 2025 International Journal of Information Systems and Technology
date: 2024-12-05
publication date: 2024-12-05
starting page: 33
ending page: 43

Instagram Content Analysis for Effectiveness Information Delivery
type: item
description: This study aims to analyze the effectiveness of information delivery through Instagram content of the Mojokerto City Education and Culture Office. The research method used is content analysis with a qualitative approach through data condensation, data presentation and drawing conclusions. Data were collected through direct observation of the official Instagram account of the office, as well as interviews with account managers. The results of the study indicate that although the content presented is quite informative, there are several weaknesses in terms of posting consistency, content variation, and interaction with followers. Data analysis also revealed that the level of community engagement is still low, which is caused by the lack of interactive strategies and optimal use of Instagram features. This study suggests improving content planning, using Instagram features more effectively, and increasing interaction with the community to improve the effectiveness of information delivery. Thus, it is hoped that the Mojokerto City Education and Culture Office can be more effective in delivering information and building better relationships with the community.
subject: Articles
  topic: section
subject: Information Content
  topic: keywords
subject: Effectiveness
  topic: keywords
subject: Instagram
  topic: keywords
subject: Government Services
  topic: keywords
creator: Doni Gunawan
creator: Andreas Prasetia
rights: Copyright (c) 2025 International Journal of Information Systems and Technology
date: 2024-12-05
publication date: 2024-12-05
starting page: 26
ending page: 32

Chat Bot News Analysis to Support Education Services Using Neural Network
type: item
description: During the Covid-19 pandemic, all learning is held online, so all lecture activities up to student administration must be done online. To make it easier for students to obtain information about academics and administration, a chatbot feature is needed which can provide information while communicating two-way to students as users. Chatbots can provide services practically, quickly, and responsively. In order for the chatbot to provide answers that match user expectations, the question sentences that enter the system must be classified properly and correctly. This study applies the Neural Network method to classify answers on chatbots. Neural Networks are used in research methods because they can build models easily and can be used to classify text with a high level of accuracy. To measure the performance of the chatbot system in providing appropriate answers, an evaluation is carried out by calculating the accuracy, precision, recall, and f-measuring values ​​using a confusion matrix. The results of the study show that the Neural Network method built on the chatbot system in classifying answers can run well with an accuracy value of 99.21%, precision of 88.09%, recall of 88.09%, and f-measure of 88.09%.
subject: Articles
  topic: section
subject: Chat Bot
  topic: keywords
subject: Educational Services
  topic: keywords
subject: Neural Network
  topic: keywords
subject: Online News
  topic: keywords
creator: Yayang Khamidatullailiyah
creator: Cahyo Crysdian
creator: Fatchurrohman Fatchurrohman
rights: Copyright (c) 2025 International Journal of Information Systems and Technology
date: 2025-02-27
publication date: 2025-02-27
starting page: 90
ending page: 103

Exploring IT Companies in Taiwan Through Budget and Expert Capability
type: item
description: Creating an Information System is important for reaching the aims of implementing Electronic Government (E-Government). The Taiwanese government has decided to use outsourcing as a method for developing these Information Systems. In 2014, sixty percent of the Information Technology (IT) budget allocated to the Taiwanese government was used for the upkeep and management of the information systems created by external companies. The skills of IT staff and how the budget is distributed in a government agency can affect how the information system functions. Nevertheless, there is not much research available on this topic. This preliminary study employed direct observation and detailed interviews to examine an information system within a specific agency of the Taiwanese government. The findings indicated that although the IT staff possessed adequate technical skills, their exclusion from the system's development led to a lack of understanding of its technical specifics, which diminished their ability to operate and manage the system effectively. Additionally, the limited budget prioritized operational costs over system improvements. The insufficient technical understanding of the system not only affected its normal functioning but also made it challenging to create adequate budgets for the IT department. This study offers practical solutions and suggestions for future research.
subject: Articles
  topic: section
subject: Expert Capability
  topic: keywords
subject: IT Budget Allocation
  topic: keywords
subject: IT Company
  topic: keywords
subject: E-Government
  topic: keywords
creator: Chi Lung Yen
creator: Wen Shu Chou
rights: Copyright (c) 2025 International Journal of Information Systems and Technology
date: 2025-02-26
publication date: 2025-02-26
starting page: 79
ending page: 89

TOGAF ADM Framework Design at Private Insurance Company PT Tugu Pratama
type: item
description: This study aims to design an Enterprise Architecture (AE) using the TOGAF ADM (Architecture Development Method) framework for insurance companies, with a focus on improving operational efficiency, regulatory compliance, and customer experience. TOGAF ADM was chosen because of its ability to provide a structured and comprehensive approach to developing an architecture that is aligned with business objectives and technology needs. This research method involves analyzing business needs, mapping key business processes such as claim submission, insurance registration, promotion, customer service, and identifying supporting technologies such as HRD, finance and IT services. The results of the study indicate that the implementation of TOGAF ADM can help insurance companies integrate systems, improve data security, and ensure compliance with industry regulations. In addition, this design also supports product and service innovation, and increases the scalability and flexibility of the architecture to face market dynamics. However, this study also identified several limitations, including implementation complexity, significant resource requirements, and challenges in integrating legacy systems. Overall, the TOGAF ADM AE design offers a strong framework for the digital transformation of insurance companies, with the potential for positive impacts on operational efficiency, customer satisfaction, and business competitiveness.
subject: Articles
  topic: section
subject: TOGAF
  topic: keywords
subject: ADM
  topic: keywords
subject: Enterprise Architecture
  topic: keywords
subject: Business Process.
  topic: keywords
subject: Information Technology
  topic: keywords
creator: Tiara Anindita
creator: Muhammad Qomarul Huda
rights: Copyright (c) 2025 International Journal of Information Systems and Technology
date: 2025-02-21
publication date: 2025-02-21
starting page: 63
ending page: 78

Design of Public Service Information System
type: item
description: The design of the Public Service Information System aims to create an integrated platform that can improve the efficiency, transparency, and quality of public services. This system is designed to make it easier for the public to access various services. The system development method uses the Software Development Life Cycle (SDLC) approach with the Waterfall model. The system equipped with an administration module allows officers to manage data, process requests, and monitor service performance. The technology used includes the PHP programming language with the Laravel framework, MySQL database, and a responsive user interface using Bootstrap. The conclusion of this design is that the Public Service Information System can be an effective solution to overcome the problems of slow and less transparent public services. With the implementation of this system, it is expected to create faster, more accurate, and more reliable services, thereby increasing public satisfaction and supporting the realization of better governance.
subject: Articles
  topic: section
subject: Website
  topic: keywords
subject: SDLC
  topic: keywords
subject: Information System
  topic: keywords
subject: Community Service
  topic: keywords
creator: Dasri Karnia
creator: Yuntari Purbasari
rights: Copyright (c) 2025 International Journal of Information Systems and Technology
date: 2025-02-16
publication date: 2025-02-16
starting page: 52
ending page: 62

Website Security Analysis Using Penetration Testing
type: item
description: Websites are a vital element in the evolution of the internet, with more than 1.9 billion sites worldwide today. Their use was initially limited to personal purposes, but now almost every company has a website, such as Facebook, Apple, and BBC News. Tim Berners-Lee created the first website in the late 1980s through the World Wide Web (W3) project. Penetration Testing is an evaluation method to identify weaknesses in the security of a system, network, or web application. It involves a direct attack on the target being tested to detect and fix weaknesses. The goal is to identify potential weak points and ensure compliance with security policies. The test results using Accuntetix showed a low-level system vulnerability on the min2kotabengkulu.sch.id website, which can be considered quite safe from attacks
subject: Articles
  topic: section
subject: Security
  topic: keywords
subject: Website
  topic: keywords
subject: Accuntetix
  topic: keywords
subject: PENTEST
  topic: keywords
creator: Anugrah Utama
creator: Khairil Khairil
creator: Reno Supardi
rights: Copyright (c) 2025 International Journal of Information Systems and Technology
date: 2025-02-15
publication date: 2025-02-15
starting page: 44
ending page: 51

Personal Computer Security Threats in Bengaluru India
type: item
description: India’s personal computer (PC) usage is increasing significantly every year and this increase poses a huge opportunity for security threats as many individuals may not have adequate knowledge about good security practices. The paper aims to study the state of PC security threats in Bangalore which is one of the major cities in South-Western India. We used statistical software to process and analyze the questionnaires we collected. The results of the study show that (i) PC ​​users implement good authentic passwords but this does not provide security for their devices, (ii) PC ​​owners do not update their anti-virus software and some PC protection software regularly which can create loopholes for malicious attackers (iii) PC ​​owners use many free subscription accounts and this can be a trigger for privacy threats.
subject: Articles
  topic: section
subject: Personal Computer
  topic: keywords
subject: Security Threats
  topic: keywords
subject: Security Practices
  topic: keywords
subject: Bangalore
  topic: keywords
creator: Varsha Kukkala
creator: Sumit Kumar Banshal
rights: Copyright (c) 2024 International Journal of Information Systems and Technology
date: 2024-11-18
publication date: 2024-11-18
starting page: 8
ending page: 15

Organization Strategies for Progressed Alter in African Money related Educate
type: item
description: The computerized change of money related educate in Africa speaks to an opportunity for modernization and development, but it moreover comes with unused challenges and dangers. In this setting, chance administration techniques play a vital part in guaranteeing the victory and maintainability of these educate. Taking the Caisse Populaire d'Épargne et de Crédit de Guinée (CPECG) - Yètè Mali as an illustration, this article investigates the distinctive approaches received to distinguish, evaluate and moderate the dangers connected to advanced change. By executing strong security measures, guaranteeing viable information administration, and reinforcing checking and occurrence administration, budgetary teach can effectively explore the advancing computerized scene whereas securing the interface of their clients and of their organization
subject: Articles
  topic: section
subject: Digital transformation
  topic: keywords
subject: Data security
  topic: keywords
subject: Cybersecurity
  topic: keywords
subject: Financial Institutions
  topic: keywords
subject: Risk management
  topic: keywords
subject: Surveillance
  topic: keywords
creator: Mohammed Cisse
creator: Mouctar Barry
creator: Mouctar Diallo
rights: Copyright (c) 2024 International Journal of Information Systems and Technology
date: 2024-11-10
publication date: 2024-11-10
starting page: 1
ending page: 7

Evaluation of Shopee Food Usability Using Usability Testing Methods and System Usability Scale
type: item
description: This study aims to evaluate the Usability of the Shopee Food application using Usability Testing (UT) and the System Usability Scale (SUS) methods. The backdrop of this research is the significance of information technology in daily life, particularly in the use of mobile applications that facilitate various human activities. Shopee Food, as one of the popular food ordering applications in Indonesia, was chosen as the research object. Despite having a significant market share, the application still faces challenges in terms of navigation and ease of use. The methodology employed in this study includes a qualitative approach through UT conducted on 5 new users and a quantitative approach through SUS questionnaires filled out by 30 experienced Shopee Food application users. UT was conducted to identify issues faced by new users while using the application, whereas the SUS questionnaire was used to measure the satisfaction level of active users. The results indicate significant Usability issues with the Shopee Food application, particularly regarding the addition of vouchers and changing payment methods, which often confuse users. However, in terms of Learnability, Efficiency, Errors, and Satisfaction, the application demonstrates good performance. The Success Rate reached 98.57%, indicating users could complete tasks effectively. The average Time-Based Efficiency was 0.049 goals per second, the Error Rate at 22.8% is considered low, and the SUS score of 70 is above average, indicating a satisfactory level of user satisfaction. The conclusion of this study is that despite some Usability issues, the overall Usability level of the Shopee Food application is good. This research suggests improvements in the voucher addition feature and payment methods, as well as continuous Usability evaluations to ensure the application remains user-friendly and efficient
subject: Articles
  topic: section
subject: Usability Testing
  topic: keywords
subject: System Usability Scale (SUS)
  topic: keywords
subject: Mobile Applications
  topic: keywords
subject: Usability Evaluation
  topic: keywords
creator: Siti Haminah
creator: Fachrudin Pakaja
rights: Copyright (c) 2024 International Journal of Information Systems and Technology
date: 2024-12-05
publication date: 2024-12-05
starting page: 16
ending page: 25