Open Organizational Climate As An OrganizationalCommunication Strategy Of Pt. Utero Kreatif Indonesia In EffortsTo Improve Employee Productivity

Abstract

This study analyzes how an open organizational climate is used as a communication strategy
to enhance employee productivity at PT. Utero Kreatif Indonesia. Using a qualitative case study
approach, data were collected from in-depth interviews, observations, and documents. Findings
show the strategy blends formal channels (like weekly meetings) with dominant informal ones
(e.g., casual chats and WhatsApp). A communicative and supportive leadership style fostered
responsibility and emotional attachment among employees. However, subtle hierarchies based
on seniority and ambiguous reward systems were key barriers, limiting genuine participation
and motivation. The study concludes that an open climate acts as a communication metastrategy, indirectly boosting productivity by promoting psychological safety, role clarity, and
recognition. Success depends on balancing formal communication with authentic informal
dialogue while addressing hidden cultural obstacles. This research adds to the literature by
integrating organizational climate theory with communication strategy in an Indonesian
creative company context.